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Why New Chapter Coaching Is Your Best Choice

  • The Client Comes First – This is more than the right thing to say, this is how we operate. We believe that everything else we do depends on how well we meet each client’s individual needs.
  • Substantial Years and Kinds of Professional Experience – Carolyn has over 30 years of experience working with both for-profit businesses and nonprofit organizations, in the public and private sector. She has worked for city government, as well as organizations on the state and national level. She has run a statewide nonprofit, as well as started and operated her own businesses.
  • Wide-Ranging Business Experience and Knowledge – Carolyn possesses in-depth experience in law, nonprofit management, public policy, organizational development, and business (among others). She has worked as an effective facilitator, trainer, lobbyist, speaker, and is a trained mediator.
  • Proven Leader – Carolyn was elected both the first female junior partner and then general partner of her Boston law firm. She currently serves on the board of directors of three nonprofit organizations; she was elected and serves as an officer on each of these organizations.
  • Gets Results – Carolyn has always been results oriented in her work, evaluating the success of a program, training, or event, by the satisfaction (and other indicators) of the participants. She continues to measure her work in this way. (e.g. Net promoter score; customer feedback; ROI)
  • Understands Transitions, Personal and Professional – Carolyn has spent the majority of the last three years of her career focused on the work of executive transition management. During this time, she advised state affiliates on the strategic management of nearly 20 executive transitions. Additionally, over the past eight years, she has negotiated life and career transitions. She knows firsthand the challenges of trying to deal with these challenges with grace and equanimity.
  • Sees Challenges As Opportunities —Carolyn’s positive attitude enables her to see challenges and obstacles as opportunities to grow, adopt new perspectives, and rise to new heights. It is in the moments when we are most challenged that we transform into our best versions of ourselves. Carolyn put this philosophy into practice when, in 2006, when she embraced the challenges of creating a new department of a national nonprofit organization, and again in 2008, when, in the midst of the greatest recession since 1929, she started what is now her own thriving business.